We take privacy very seriously and we've taken many steps to help safeguard your online information.
Specifically, with TM.Biz, you are safe from "front-running". All of your searches are secure and anonymous. TM.Biz does not reserve any user names without an order from a confirmed customer.
We promise you that:
- We will safeguard, according to strict standards of security, any information you share with us.
- We will not share information you provide us without your permission.
- You can unsubscribe from our service at any time.
TM.Biz is a service of Find, Inc. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices to you.
Find offers trademark watching and protection services via TM.Biz and UserNameCheck. We know that you're concerned with privacy on the Internet, and we've taken many steps to help safeguard your online information and protect your privacy.
Find's policies and procedures are based on the eight internationally recognized privacy principles issued by the Organization for Economic Cooperation and Development in its Guidelines for Fair Information Practices. The principles pertaining to fair information practices in use at Find are as follows:
- Use Limitation
- Individual Participation
- Security Safeguards
- Collection Limitation
- Purpose Specification
- Data Quality
If we are served with a civil subpoena seeking personal information about a Find user, we will use reasonable efforts to notify the specified user of the request prior to disclosure of such personal information, so as to allow the user the opportunity to oppose the subpoena.
Find will not provide your e-mail address, name, or other personal identifiers to merchants or marketers without your specific prior permission. Find will follow the instructions you indicate through the Find software interface.
Find may engage third parties to perform analysis or data processing of our databases that involves access to your personal information, in order to better provide you with the services for which you joined. If Find does so, it will ensure that such parties are contractually required to keep the information confidential and not to use it in any way other than as is necessary to perform their work for Find.
As a Find member, you have access to, and appropriate control over, the data that Find maintains about you.
Find gives you easy access to the information maintained about you in the Find database in a format that is easy to understand.
Most requests for access to personal data are processed within seconds of being made through the Find software Web interface. Some requests may take up to a few days to process, and the results may be delivered by e-mail.
Any other questions should be addressed to support(at)Find.com.
Information about a member may be withheld or exempted from deletion if this is required by law or is part of a fraud investigation.
All users may at any time opt-out of our marketing by clicking on the opt-out link we include in every email we send. If you decide that you do not wish to participate in our MailRegistry.net service you can unsubscribe by clicking on the link provided in the update request e-mail messages Find sends you and following the directions provided. Additionally, you can remove your account information directly from the Find web site by logging in, and clicking the link marked "Delete old e-mail addresses".
We ensure information quality by employing advanced technology to protect our users' data. We also have well-defined employee and network partner practices that protect the integrity of and access to our users' information.
At Find we employ security techniques and well-defined employee practices to ensure that data is protected from unauthorized access and use. We hold our employees and network partners accountable for maintaining the privacy and integrity of our users'information. Find provides ongoing training programs that are designed to keep our employees and network partners informed of our Privacy Policies.
Find may engage employees, contractors, and other companies to perform work that involves access to personal information. If Find does so, it will ensure that such parties are contractually required to keep the information confidential and not to use it in any way other than as is necessary to perform their work for Find.
Find works to reduce the likelihood of accidental disclosures and unintended access and modification of account information, but it is impossible to eliminate this possibility completely.
400 W. Cummings Park
Woburn, MA 01801
E-mail: visit our customer support page
Find has a general policy of openness about developments, practices and policies with respect to personal data. Find states in detail what personal data it collects and why it collects it.
Find's Web server may log key information about any visitor to the Find website (both users and non-users), including the following elements:
- The URL of the page requested;
- The time and date of the request;
- The make and version of the web browser being used,
- The version and type of your operating system);
- The "Referrer" (the URL where you clicked on a link to get to Find's site);
- The IP address where a copy of the page you requested is to be sent for display by your browser.
We use this information in aggregate to get a better picture of where our visitors come from and how to plan for our future needs.
The web server logs may be used in the course of a fraud investigation.
The browser make and version also is used during your visit to indicate to you whether Find's software will run on your computer's configuration. The URL may contain tracking codes used only for the purpose of auditing advertising.
Our Use of Clear GIF's
Find sometimes uses a common technology called a clear gif or action tags. A clear gif (graphic interface format) is a small graphic image that is a 1x1 pixel placed on our web site, in banner ads, and/or in e-mail communications. A clear gif provides us with important information about how members use our web site and respond to our e-mail communications, such as whether someone is using an e-mail reader that understands HTML e-mail messages. This information helps us understand the effectiveness of our web-based communications and improve it's effectiveness. For security purposes, it may also collect your IP address to be used only if fraud is associated with any activity using this IP address
Find collects personal data about you only in ways that are fair and lawful. Find collects only the personal data it has said it collects, and only in the ways it has said it collects it.
Find always specifies the purposes for which it uses personal data, before collecting it. Find will not use it for other purposes without first obtaining the member's consent.
Who Collects Your Information
Find collects e-mail address information at our web sites, and at network partner web sites with a pop-up window hosted by Find. Network partners are typically resellers or affiliates for Find services and may collect the information described in the next section and pass it to us so we can fulfill the services you have ordered.
Information We Collect
When you create an account at a TM.Biz or at a Find network partner web site Find also records the time and date, as well as other administrative information that helps Find prevent people from misusing our system.
You are responsible for maintaining control of the e-mail address, as personal information may be sent to it.
When you purchase a service, we ask you to specify contact information. These contacts include, First Name, Last Name, Email Address, Phone Number, Fax Number (optional), Company (optional), Address, City, State, Other State/Province (optional), Zip Code, Country. In addition,for credit card purchases, we require, credit card type, credit card number, and credit card expiration date.
This information is collected to allow us to use multiple means of contacting you and to help prevent fraud. Under no circumstances will we use this information for anything else not described in the privacy notice. Users can have access to review their information at any time my logging into their account. You can correct factual errors in your personally identifiable information by logging into your account and making the correction yourself. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
Find makes other uses of summary information obtained by combining data from many individuals (never fewer than 25, and typically thousands or more), where the name and other identifiers have been removed.
Any personal information collected during the course of customer service (your home phone number, for example) will only be used for the purpose of customer service. This information will not be linked to your account, nor will it be shared with anyone else.
In the future, Find may ask for additional information that will help us understand your use of e-mail, your interests and/or preferences, so that we may continue to enhance our services to best serve you. This information will not be shared with any third parties without your explicit permission, and the provision of this information is completely at your option.
If you become a Find user, you give us permission to use the information we have told you we use here, for the purposes stated here, according to the options you indicate via the Find software and website.
Information We Share
Find shares additional technical information (for instance: whether the e-mail program you use can receive html e-mail) collected during the e-mail address change registration process with our network partners, in order for our partners to send you e-mail messages in a format (for instance: html or text) that you can receive. Find also shares aggregate information (for instance information gathered from log files like IP address, referring urls, and browser type) for research and development efforts. However this information does not contain, nor is it tied, to personally identifiable information.
As described in our Terms and Conditions, Find may terminate your account for various reasons, such as if you ask us to or if you stop using it for a long time.
After a reasonable period of time (consistent with business requirements such as accounting), the personal information associated with terminated accounts will be destroyed or removed. From time to time, Find reduces the amount of data associated with active members by converting older data into summary statistics or destroying it.
Find always has a person designated as its privacy ombudsman, who is accountable for ensuring that Find protects its members' privacy. Questions, concerns, issues or complaints may be sent to privacy(at)Find.com
400 W. Cummings Park
Woburn, MA 01801>BR>
E-mail: visit our customer service page
Policy Regarding Children's Use of Our Site
Find complies with the Children's Online Privacy Protection Act. Find does not knowingly collect information from children under the age of 13. Find requires users of this site to be at least 13 years of age.
Business Transfers or Bankruptcy
As we continue to develop our business, we might sell or buy companies or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Find or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. Find users will be notified of such business transfer or bankruptcy and be given the opportunity to opt-out of any such transfer.
Notification of Changes
The foregoing policy is effective as of April 14, 2010. Find reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of Find's services following the posting of changes to these terms will mean you accept those changes.